Taipei - Cross-border E-commerce Business customer service

Taiwan Yamato was established in 1984 as a Taiwan-based branch of the Yamato Group with a mission to enrich Taiwanese society through high-quality logistics services delivered with sincerity.

1. Answer customer service hotline calls and reply to customer emails

2. Handle customer complaints

3. Track goods for customers

4. Communicate with manufacturers and customers to meet their needs (English correspondence required)

5. Internal communication and liaison

6. Prepare shipping documents

7. Maintain relationships with existing customers

8. Assist in business development (document preparation, telephone interviews, accompanying visits, etc.)

9. Other tasks assigned by supervisors

1. Year-end bonus

2. Wedding gift

3. Birthday gift

4. Maternity gift

5. Condolence/Holiday gift

6. Employee profit sharing

7. Holiday bonuses/gifts

8. Professional certification bonus

9. Hospitalization allowance for injuries or illnesses